Charge & district

  • Deliveries are scheduled between 9am and 6pm.
  • Delivery service is only available with retail order total exceed HK$600 and wholesale order total exceed HK$1,000.
  • No delivery service for outlying islands (Cheung Chau, Ping Chau and Lantau Island).
  • Deliveries to buildings without elevator (stair carry), or village house/villas that our truck cannot access, are subject to extra charges.
DistrictOrder below $600Order above $600
Kowloon HK$90 Free
Hong Kong Island
(buildings without elevator (stair carry), or village houses/villas that our truck cannot access are excluded)
HK$120 HK$90
The New Territories
(Kwai Tsing Container Terminals, buildings without elevator (stair carry), or village houses/villas that our truck cannot access are excluded)
HK$120 HK$120
Tung Chung & Airport HK$120 (9am-1pm)
HK$120 (2pm-6pm)
HK$90 (9am-1pm)
Free (2pm-6pm)
Special Area
(Ma Wan, Sunny Bay & Discovery Bay)
HK$240 HK$180 (10am-4pm)

Additional Charge*

(a) Express / Urgency Delivery surcharge HK$100
(b) Specific Time Delivery
• Particular hour between 9am - 6pm
• Particular hour out of 9am - 6pm

HK$200
HK$500
(c) Redirection and Redelivery HK$200

* Peak season (Valentine’s Day, Mother’s Day, before Christmas and Chinese New Year) excluded

Terms & conditions

  1. Express / Urgency Delivery surcharge
    If customer request to deliver your order in 3 hours after order confirmation, additional charge of HK$100 may apply.
  2. Specific Time Delivery#
    Standard delivery time is 9am – 6pm.
    If a specific delivery time is required, additional charges may apply.
    Additional charge of HK$200 may apply on particular hour between 9am – 6pm.
    Additional charge of HK$500 may apply on particular hour out of 9am – 6pm.

    Delivery service after 7pm and in peak season (Valentine’s Day, Mother’s Day, before Christmas and Chinese New Year) are not available.

    # Please reserve half hour before or after the desired schedule as buffer time for specific time delivery service.
  3. Redirection and Redelivery
    Additional charge of redirection or redelivery applies upon buyer’s request and applies to the following cases: recipient is not reachable at a specified time and date; recipient refuses the flowers; inaccurate or incomplete data provided (includes address, online flowers delivery date, recipient name and contact number etc.). HK$50 will be charged as additional charge for redelivery. Our staff will contact you for rearrangement.

    Delivery service may be delayed or suspended in the event of bad weather:
    • Typhoon signal no. 8 or above.
    • Red or black rainstorm warning
    • Flood and landslip warning
    Delivery services will be resumed within three hours after the warning is cancelled.
    Unexpected traffic or weather condition may affect the arrival time and we may re-arrange the delivery accordingly.