In additional to placing orders online, customers can also place orders by phone or email as shown below.

Order via telephone

Place your order by calling our customer service +852 2397 8878 during our regular business hours, 9am to 630pm, Monday through Saturday and 10am to 5pm (Sunday and Public Holiday).

Order via email

Email us at cs@hffm.com.hk with the following information:

  • Product name or SKU#
  • Name, email and telephone number of Payer
  • Name of recipient, delivery address and time slot
  • Message card content

An email confirmation with total and payment method will be sent by customer service, complete the payment to process order.