In additional to placing orders online, customers can also place orders by phone, WhatsApp or email as shown below.
Order via telephone / WhatsApp
Place your order by WhatsApp or calling our customer service +852 2397 8878 during our regular business hours, 9am to 630pm, Monday through Saturday and 10am to 5pm (Sunday and Public Holiday).
Order via email
Email us at cs@hffm.com.hk with the following information:
- Product name or SKU#
- Name, email and telephone number of Payer
- Name of recipient, delivery address and time slot
- Message card content
An email confirmation with total and payment method will be sent by customer service, complete the payment to process order.