Order method

In additional to placing orders online, customers can also place orders by phone, WhatsApp or email as shown below.

Order via telephone  Order via telephone / WhatsApp

Place your order by WhatsApp or calling our customer service +852 2397 8878 during our regular business hours, 9am to 630pm, Monday through Saturday and 10am to 5pm (Sunday and Public Holiday).

Order via email  Order via email

Email us at cs@hffm.com.hk with the following information:

  • Product name or SKU#
  • Name, email and telephone number of Payer
  • Name of recipient, delivery address and time slot
  • Message card content

An email confirmation with total and payment method will be sent by customer service, complete the payment to process order.